Our Policies.
Shipping and Delivery Policy.
Shipping & Delivery Information
Shipping & Delivery Policy
Last updated: 11/12/2025
At The Tank Supplements, we’re committed to getting your supplements to you quickly, safely, and reliably. Whether you're in the GTA or anywhere across Canada, we offer fast and affordable shipping options to support your fitness goals.
🚚 Fast Shipping Canada-Wide
We proudly ship supplements across Canada with delivery times of up to 3 business days for most orders.
📍 GTA (Greater Toronto Area) Delivery
Free delivery on orders over $99
Applies to Toronto and surrounding regionsDelivered directly to your door
🇨🇦 Canada-Wide Shipping
Free shipping on orders over $249
across CanadaFrom Vancouver to Halifax — we ship coast to coastReliable and secure packaging for all supplement orders
📦 Processing Times
Orders are processed within
1–2 business days
Shipping times are
1–3 business days
, depending on your locationYou will receive a confirmation email once your order ships
🔍 Tracking Information
When your order ships, you will receive an email with a tracking number so you can follow your delivery in real time.
📫 Incorrect Shipping Information
Please ensure your shipping details are correct.
Orders with incorrect or incomplete addresses may be delayed.
❗ Lost or Missing Packages
If your package does not arrive:
Contact our support teamProvide your order numberWe will investigate with the carrier and resolve the issue
📞 Need Help?
For questions about shipping, contact us:
📧 tanksupplements@yahoo.com
📞 +1 226 366 -6777
Return & Refund Policy
Last updated: 11/12/2025
Thank you for shopping with The Tank Supplements. We want you to be fully satisfied with your purchase. Please review our return policy below.
1. Eligibility for Returns
We accept returns if:
● The product is unused, unopened, and in original packaging.
● Returned within 7 days of delivery.
●You provide proof of purchase
For safety and health reasons, opened or used supplement products cannot be returned.
2. Non-Returnable Items
● Opened or used supplements
● Clearance or sale items
● Gift cards
● Items marked as "Final Sale"
3. How to Start a Return
Email or call us at:
📧 tanksupplements@yahoo.com
📞 +1 (226) 366-6777
Make Sure to Include:
● Your name
● Order number
● Product you wish to return
● Reason for return
We respond within 24–48 hours.
4. Return Shipping
Customers are responsible for return shipping costs unless:
We sent the wrong product.
The item arrived damaged.
5. Refunds
Once your return is received and inspected:
If approved, your refund will be issued to your original payment method.
Refund processing time: 3–7 business days
Shipping costs are non-refundable unless we made an error.
6. Damaged, Defective, or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours with photos. We will send a replacement or refund at no cost.
7. Exchanges
We do not offer direct exchanges.
If you need a different item, please return the original and place a new order.
Privacy Policy
Privacy & Data Protection
Privacy Policy
Last updated: 11/12/2025
At The Tank Supplements, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect:
● Name
● Address
● Phone number
● Billing & shipping address
● Payment information (handled securely by our payment provider)
● Order history
● Device and browsing information (cookies, IP address, etc.)
2. How We Use Your Information
We use your data to:
Process and deliver ordersCommunicate updates or shipping detailsImprove website experiencePrevent fraudRespond to customer service inquiries
3. Cookies & Tracking
We use cookies to:
Improve website performanceAnalyze visitor activityPersonalize your shopping experience
You may disable cookies in your browser settings.
4. Payment Security
We never store full payment details.
Payments are processed securely through trusted third-party payment processors.
5. Sharing Your Information
We do not sell your personal information.
We may share it only with:
● Payment processors
● Shipping carriers
● Fraud-prevention services
● Customer support tools.
All partners follow strict privacy standards.
6. Data Retention
We keep customer data as long as required for:
● Order history
● Accounting
● ComplianceLegal obligations
7. Your Rights
Depending on your region, you may request:
Access to your dataCorrection of inaccurate dataDeletion of your dataOpt-out of marketing emails at any time
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 tanksupplements@yahoo.com
📞 +1 (226) 366-6777